Refund policy

To minimize our environmental footprint, we currently don't offer returns or exchanges. Thank you for your understanding. However, we do have a warranty policy outlined below for when you receive damaged products. 

Warranty Eligibility: We kindly inform you that currently only items that were already damaged when received are under warranty and are eligible for a return. We appreciate your understanding in this regard.

Warranty Window: Should you need to return a product, please do so within 15 days of receiving your order. We regret that requests beyond this period cannot be accommodated.

Incorrect Items: In the unfortunate event that you receive an incorrect item, we sincerely apologize for the inconvenience. We will gladly replace the item or issue a full refund without any additional charges. Please contact our customer service team within 48 hours of delivery.

Our policies are a part of our commitment to maintaining a sustainable and equitable business operation. We sincerely appreciate your understanding and support. 

For any further questions or assistance, do not hesitate to reach out to our customer service team. We are always here to help!