Terms of Services

Shipping and Delivery

  • We deliver to most addresses around the world. Shipping rates and delivery times are calculated at checkout, and vary based on location and shipping method.
  • While the vast majority of our orders arrive on time, once in a while an order may be delayed for reasons outside our control. If you have any questions, don’t hesitate to contact us on help@ecoright.com
  • If you have any questions, don’t hesitate to contact our team on help@ecoright.com

Customer Service

  • EcoRight is committed to providing exceptional sustainable products with great customer service. Standard dispatch timeframes are between 1-4 business days. If you have any questions or concerns about a product or your order email our support team help@ecoright.com . We’re okay if you drop an email just to chat, we’d love to make a new friend 🙂

Return Policy

  • We assist with easy returns to make sure you're happy with your purchase.
  • We are very strict with our quality control, but once in a blue moon there are chances something might slip through. If your product is not upto your expectations we will give you a full refund within 30 days of delivery.
  • If you aren’t happy with the product and you want to exchange it for something else, drop us an email on help@ecoright.com and we’ll help you through the process!
  • Products on sale and related to personal hygiene (like face masks) are not eligile for returns or refunds.
  • If you've made an error in purchasing, don't hesitate to ask our team for advice. The earlier we catch things, the more chance we have of reducing unnecessary shipping, which is kinder to the environment. Even better, choose as carefully as you can before hitting that confirmation button of joy. Hurrah.


  • The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users.
  • You may download or copy the contents and other downloadable materials displayed on ecoright.com for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.
  • You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.
  • All content, including site design, text, graphics and images are the property of EcoRight protected by international copyright laws. All rights are reserved. All logos and trademarks are the property of EcoRight. All products are subject to the copyright of EcoRight.


  • When you use your credit card with us you can be assured that you are protected against the misuse of your credit card details. We use Secure Sockets Layer (SSL) encryption technology to ensure that all your information is safely encrypted when it is transmitted.
  • We do not store any credit card details on our website once your transaction is completed. All your information is processed by our payment gateway partners.
  • If you have any questions regarding our security policy, please email our support team help@ecoright.com

Contact Us